Working with Redmoor Health, practices will review their current communication processes, templates, and channels, identifying opportunities to improve patient engagement, reduce administrative workload, increase uptake of key services, and lower communication costs through smarter use of digital tools such as the NHS App.
This programme has been designed to help Bolton practices improve the effectiveness of their patient communications, ensuring messages are clear, consistent, accessible, and encourage patients to take the right action at the right time.
How does the programme work for Practices?
Practices will have access to the Effective Messaging Toolkit, practical resources and tailored support to implement improvements. We will explore innovative approaches, including AI Avatars and multilingual messaging, to help practices engage a wider range of patients and improve access for those facing language or literacy barriers.
Communication Foundations
Workflows & Efficiencies
Workforce & Leadership
Need support?
We offer a range of one-to-one support calls, in person meetings and webinars to help you achieve your goals.
If you would like to book support for your practice or PCN, please get in touch:
Send Enquiry